A series of soft skills lessons for busy employees, by the NGO in Canada called IITTI World Civility Index.

What is the ‘World Civility Index’?

This Index is somewhat similar to a person’s credit rating, but instead of measuring how well a person can pay his bills, it measures a person’s manners! Qualities like business etiquette, empathy, intercultural awareness. It is now a part of United Nations Sustainable Initiative and an emerging global standard.

The concept is that job-seekers can get the credential based on the World Civility Index, as proof, to show to employers.

From an employer’s point of view, they get to raise company culture (at zero expenditure) simply by requesting job-applicants to have this credential, before coming on board.

Everyone can earn World Civility Index “points”. Just scan the QR code (in the comment section of the original IITTI post) by logging into www.IITTI.org/Read

In this lesson: What do you do when you disagree with your boss? By soft skills specialist Carolina Tan.